Ravi Ramharak

When it comes to cyber threats, small and medium-sized businesses (SMBs) are often seen as easy targets. These companies often have fewer resources and less sophisticated security measures in place, making them vulnerable to a wide range of cyber attacks. So, what are the top cybersecurity threats facing SMBs today? Here are a few to … Read more

As a managed service provider (MSP), your clients rely on you to provide them with fast and efficient support for their network and infrastructure. While on-site visits are sometimes necessary, the ability to provide remote support and troubleshooting services can be an invaluable tool for MSPs.  Here are four reasons outlining the importance of remote … Read more

As a managed service provider (MSP), one of your primary responsibilities is to ensure that your clients’ networks and infrastructure are functioning optimally. With the increasing reliance on technology in today’s business world, it is essential that you provide top-notch network and infrastructure management services to your clients. The following are some of the key … Read more

The foundation of a successful MSP business is consistently providing customers with the best technology and quality of service available. However, on the business side, it is all about generating recurring revenue, which enables the MSP to boost its operations and ensure reliable, long-term growth. The best-case scenario is that an MRR arrangement is ‘win’ … Read more

The MSP economy is rapidly growing, and projections suggest the industry will exceed $500 billion by 2028. That growth reflects how businesses require more skill and support to manage and maintain their technology infrastructure. With an increasing complexity in IT systems and cybersecurity concerns, they are turning to third party firms for their expertise.   The … Read more

Simply said, data is the lifeblood of any modern organization. It serves as the bedrock for digital transformations that enable competitive differentiation and growth. It is also a business accelerator for forward-thinking companies because it helps leaders analyze and measure business operations across departments and initiatives. Data is the foundation for MSPs to drive new … Read more

Many managed service providers (MSPs) are making strategic plans for the upcoming year as we enter 2023. These strategies must account for significant present and future developments. Keeping this in mind, here are the five most important trends expected to shape the market this year. 1. Consolidation Will Be Priority No. 1 In 2022, a … Read more

When it comes to avoiding data disasters, every IT team should do more to ensure more effective data resilience, data protection, and disaster recovery in 2023. Consider the following four tips: 1. Educate, Educate, Educate According to Verizon’s 2022 Data Breach Investigations Report, 82 percent of breaches involved the human element, which included social attacks, … Read more

Choosing an IT ticketing system for managed service providers (MSPs) that meets your specific needs can be difficult. Because the industry is flourishing, there is a lot of choice—but not all IT help desk ticketing tools are created equal. Choosing a ticket management software solution is critical for your MSP because it is one of … Read more

Being a successful MSP today has a different meaning than it did a year ago, and it will mean something else next year, but success begins and ends with your workers. Having the correct team and business goal alignment in place puts your organization in a better position to generate real results. Here are four … Read more